Privacy Policy

Shroom House Co LLC – Privacy Policy

Last Updated: January 22, 2025

This Privacy Policy explains how Shroom House Co LLC (“Shroom House,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit our website (shroomhouse.com), use our services, or interact with us in any way (collectively, the “Services”).

By using our Services, you agree to this Privacy Policy. If you do not agree, please stop using the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons. When we make changes, we will post the updated version here and update the “Last Updated” date above.

Information We Collect

The information we collect depends on how you interact with us.

Information You Provide Directly

Contact details (name, email address, phone number)
Order details (billing/shipping address, payment confirmation)
Account information (username, password)
Customer support messages or inquiries you send to us

Information Collected Automatically

When you use our website, we automatically collect:

Device and browser information (IP address, operating system, browser type)
Usage data (pages visited, time spent, and interactions with the site)
Cookies and similar technologies – see “Cookies” below.

Information from Third Parties

We may receive information about you from:

Payment processors (to complete purchases)
Shipping carriers (for delivery purposes)
Marketing partners (to help us improve our advertising)

How We Use Your Information

We use the information collected for:

Order processing and fulfillment (to ship your products and manage returns)
Account management and customer support (to assist you when needed)
Marketing and promotions (to send updates, discounts, and offers you may like)
Fraud prevention and security (to protect against unauthorized activity)
Service improvement (to enhance your shopping experience and website functionality)

Cookies

We use cookies and similar tracking tools to:

Keep you signed in
Analyze how you use our site
Deliver relevant advertising

You may adjust your browser settings to block or delete cookies, but some site features may not work properly.
For more on cookies, see Shopify’s Cookie Policy.

How We Share Your Information

We may share your information with:

Vendors and service providers (payment processors, shipping carriers, IT support)
Marketing and advertising partners (to deliver relevant ads)
Affiliates and trusted business partners (for operational purposes)
Legal authorities when required by law or to protect rights and safety

We do not sell personal information for monetary value. However, some information may be used for targeted advertising as permitted by law.

Data Security & Retention

We implement reasonable safeguards to protect your personal information. However, no method of transmission or storage is completely secure.
We keep personal data only as long as necessary for legitimate business purposes or as required by law.

Your Rights

Depending on your location, you may have rights to:

Access the information we hold about you
Request corrections or deletion of your data
Request data portability
Restrict or object to our data processing
Withdraw consent (where applicable)

You may also opt out of promotional emails at any time by clicking unsubscribe in the email footer.

To exercise your rights, email us at orders@shroomhouse.com.

Children’s Privacy

Our Services are not directed to individuals under 16 years old, and we do not knowingly collect personal data from them. If you believe we have information about a child, contact us so we can delete it.

International Data Transfers

Your information may be transferred to and processed in countries outside your own. Where applicable, we rely on legally recognized data transfer mechanisms.

Contact Us

For any questions about this Privacy Policy or to exercise your privacy rights, please contact:

Email: orders@shroomhouse.com